xfinity flex not showing home screen

Connecting to your entertainment experience then there are three dots that look like it is doing something but it just stays on this screen. Flex not working - Error Code ENT-22013.

Xfinity Flex Is Not Working Complete Troubleshooting Guide Streamdiag

I am looking for a way to have the home screen simply show the apps or shows I want to have displayed rather than apps I never use.

. Use a light and see what the name of the connector coax is that the cable is attached to. X1 TV Box or Flex Streaming TV Box Frozen at the Welcome Screen. This should bring the picture back by setting the resolution to 720.

It turns on like normal and the remote works but its stuck on a screen with the tabs Account Settings Help and below that refresh. I actually tried to set this up a few. Press OK or center of directional pad to go to the Settings menu.

I have unplugged both the Flex and the TV waited and plugged back in and the same thing happens. Comcasts new Xfinity Flex streaming platform lets its internet-only customers pay 5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix Amazon Prime and other. No matter what I do it is stuck on the screen that says Welcome.

Especially due to my working from home and I havent been a customer for a week yet at this point. It looks like something is wrong on Comcasts end since Xfinity Flex is not working for many but there is no official word from the service provider right now. Use your remotes keypad to go to Settings.

It shows its connected to the internet and you can select the account and settings tabs and access them as usual but when I click Help it. See what Flex can do and how easy it is to get started in the video or follow the step-by-step activation guide within this overview. You also can access a local weather report and curated news stories from the Xfinity Flex menu screen.

However the next day when I turned it on the welcome screen was the only thing that was displayed. You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon Settings Device Settings Video. Settings is also located on the Home page on Xfinity Flex streaming TV Boxes.

And with the voice-command remote youre able to call up these functions with relative ease. Press the xfinity button X1 or Flex or home button Flex on your remote. You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box youre trying to fix.

I do not find the Xfinity Flex to be very user-friendly. For the past 2 days our families Flex has not been working. I was watching a show on Hulu and the screen just went to black.

Confirm that the TV is set to the proper input. Press Exit Exit Exit 720 on your Xfinity remote. Scroll down to the bottom and select Settings.

I was watching a show on Hulu and the screen just went to black. Xfinity Flex went to black no guide screen. Xfinitys tech support number is the same as their customer service number.

He said he. Press the xfinity or Home button on your remote. Theres no home screen nothing.

Furthermore I do not understand why the resume watching header does not update properly. X1 box stuck on Welcome. Sling TV no longer working on Xfinity Flex.

The op is talking about the xfinity flex streaming box not the xfinity cable boxes. Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. Customize home screencreate personal shortcut menu.

You can also scroll down to the bottom and select Settings. Use the right or left arrow buttons to get to the gear icon then press OK to go to Settings. Use the up or down arrow buttons to get to Privacy then press OK.

Xfinity Flex box is only showing welcome screen. Xfinity Flex went to black no guide screen. Xfinity subscribers who pay for home security through Xfinity Home can use the Flex to control and monitor settings through their televisions.

Xfinity Support on Reddit clarified that the error code ENT-22013 suggests that the Flex Box cannot reach the server to load the menu because of some API issue. Xfinity For full functionality of this site it is necessary to enable JavaScript. On the Services tab tap the Troubleshoot button in the Flex section.

To turn on or off mobile casting. Posted by 2 months ago. After trying to unplug it and plug it back in its still not working.

Slingtv Xfinity Flex Frequently Asked Questions - Xfinity Support For example if youve got an Xfinity X1 or Flex streaming box in the living room you might see motion alerts pop up on your TV screen. Laptop stuck at Login Screen or Login WallpapTiVo DVR Troubleshooting - stuck on Powering Up. If youve completed the steps above and theres still no picture.

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Xfinity Flex Is Not Working Complete Troubleshooting Guide Streamdiag

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